Get in touch
Get in touch

Complaint Handling Policy

How to Submit a Complaint

We value your feedback and are committed to resolving any issues promptly and fairly.
You can submit a complaint through any of the following methods:
View our Complaints Handling Policy

Please complete our Complaint Submission Form to submit your complaint directly.

Please enable JavaScript in your browser to complete this form.
Name
Supporting Documents
ICM Capital Limited is regulated and authorised by the Financial Services Authority (FSA) of Seychelles under licence number: SD201 with its company registered address at Suite 15, 1st Floor, Oliaji Trade Centre, Victoria, Mahe, Seychelles.

ICM Capital Limited does not offer services to residents of the USA, China, North Korea, EU or the sanctioned countries.

Disclaimer: Information on this site is not directed at residents in any country or jurisdiction where such distribution or use would be contrary to local law or regulations

Please read the full risk disclosure on ICM.com before trading Forex and CFDs. Trading involves risk.

We Are Global

Seychelles

ICM Capital Limited (SC), is regulated and authorised by the Financial Services Authority (FSA) of Seychelles under licence number: SD201.

London - United Kingdom

ICM Capital Limited (UK) is regulated and authorised by Financial Conduct Authority (FCA) registration number: 520965.

Dubai - UAE

ICM Mena Securities and Financial Products Promotion L.L.C is licensed by Capital Markets Authority (CMA) with the license number: 20200000260.

Abu Dhabi – UAE

ICM Limited (Abu Dhabi, UAE) is regulated and authorised by the Abu Dhabi Global Markets (ADGM) Financial Services Regulatory Authority (FSRA) registration number: 210045.

Mauritius

ICM Capital Limited (MU) is regulated and authorised by Financial Services Commission of Mauritius under license number: C118023357.

Zurich – Switzerland

ICM House AG (Zurich, Switzerland) is member of the ARIF (Association Romande des Intermediaries Financiers) under the registration number CHE-497.911.976.

South Africa

Regulated and authorised by the Financial Sector Conduct Authority (FSCA) of South Africa FSP: 53234.

Your
Investment House

Instagram Facebook Linkedin X-twitter Youtube
Accounts  
Market
Platforms
About Us